Frequently Asked Questions

How much baggage am I allowed to take with me?
On our scheduled service, our baggage allowance is 35 lbs (~16 kg) per paying passenger. An additional fee will be charged for any excess baggage. Our chartered flights allow for more flexibility with an unlimited baggage allowance depending on aircraft size.
*Seair does offer free baggage storage if you'd like to leave your extra luggage behind.
Can I send packages via Seair?
Yes, on our scheduled service, our freight rates are as follows:
  • envelopes are a $10 fee + HST
  • packages 0 - 20 lbs are $20 + HST
  • 20 lbs+ is half seat rate or more
Do children fly free?
On our scheduled service, the following applies:
  • Infants under 2 years are free
  • Children 2 years - to 11 years are half price when traveling with an adult
Can my dog or cat travel with me?
Yes special arrangements can be made to accommodate the travel of most pets. Please call our Customer Service Agents for information.
Where do I leave my vehicle when flying with Seair?
You may park your vehicle at our Richmond (YVR) or Nanaimo Seair Seaplanes terminals for free for up to five days. There is a $6 / day fee for each additional day at these locations.
Pay parking is available at the Downtown Vancouver Harbour terminal. 
Is there a shuttle bus that I can catch to Vancouver International Airport?
Yes, we provide our Seair customers with a complimentary shuttle service to both the South Terminal and Main Terminal as well as the Canada Line Skytrain station at the airport from Richmond (YVR) Seair Seaplanes terminal, but restrictions prohibit us from picking up customers from the airport. Therefore, we can only provide a one-way shuttle service.
Do I have to make an advance booking with you, or can I just show up for a flight?
We require advance bookings as our scheduled service routes only make stops as needed.
What is the cancellation policy?
Changes and Cancellations can be made by calling Reservations at 1-800-447-3247. Tickets are non-transferable and non-refundable within 12 hours for the Gulf Island routes and within 3 hours for both Nanaimo routes. Customers who do not show up for their flight will forfeit the fare paid.
Do your seaplanes fly 24 hours a day?
No. Seaplanes are only capable of flying during daylight hours, which is why our scheduled flight hours vary from summer to winter months.