Location: Downtown Vancouver – Coal Harbour
Posting #: YHC001
Seair Seaplanes is a locally owned floatplane company, operating since 1980, providing scheduled routes, scenic tours and charters throughout British Columbia and the Pacific Northwest.
We are currently seeking a full-time, Base Manager for our Downtown Vancouver Harbour location. The shift is 40 hours / week. Compensation to commensurate, based on experience.
Responsibilities include, but are not limited to:
* Ensure overall efficient operations of the base
* Responsible for recruitment and training
* Responsible for the implementation of processes and practices
* Staff scheduling
* Must be fully capable of performing all office and dock duties
* Will be a representative in team Management meetings as well as Health & Safety meetings
* Will play an integral part of the seaplane tour program, including tour sales and actively increasing revenue
* Will be required to learn the reservation system in order to complete updates and revisions as required
* Knowledge of WordPress is an asset
* Social Media content updates
* Ensure the base is prepared for each shift and that resources and tools are in place to meet the needs of our guests, our team and operations
* Responsible for handling guest enquiries, complaints and overall guest satisfaction
* Will work with management team to develop long term operational goals
Job Requirements/Qualifications:
Applicants must have the following qualifications:
* Minimum 2-3 years of managerial experience, preferably in the aviation industry
* Excellent oral and written communication skills
* Proficient with Microsoft Word, Outlook & Excel (Photoshop and WordPress are assets)
* Effective time management skills
* Capable of multi-tasking while maintaining composure
* Ability to work a flexible schedule, as operationally required
* Must have ambition and initiative and willingness to increase company growth and sales
* Must have own vehicle
Job Application Process:
Please email your cover letter and resume to tanya@seairseaplanes.com
We thank all candidates for submitting their resume, however, only those shortlisted will be contacted.