Position: Customer Service Agent – Part Time, Permanent

Position: Customer Service Agent – Part Time, Permanent2019-12-20T12:09:48-07:00

Location:  Downtown Vancouver Harbour

Posting #:  YHC001

Seair Seaplanes has been in operation for over 30 years, and has 14 aircraft, providing scheduled service, scenic tours and charters throughout southern B.C.
We have 1 immediate opening for a Customer Service Agent at our Downtown Vancouver Harbour terminal. This position is part time, working 3 days on and shifts will include weekends (both Saturday and Sunday).  Wage is $17.00 per hour.

Responsibilities include, but are not limited to:

  • Selling scenic tour flights we offer around Vancouver and the surrounding areas
  • Telephone reception, flight reservations and responding to email inquiries
  • Greet and check in passengers, as well as issue boarding passes
  • Weighing, lifting and tagging luggage, must be capable of lifting up to 50 pounds
  • Balance and complete daily transaction reports
  • Prepare passenger manifests, data entry and filing
  • Calculating weight and balance for aircraft, dispatching of flights and aircraft scheduling
  • Conduct radio communication effectively with the pilots and aircraft

To be considered for this position, applicants must have the following qualifications:

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Must have the ability to work effectively with others and individually
  • Must have the ability to work under pressure with a high degree of organization
  • Must be fluent in the English language, both reading and writing
  • A strong working knowledge of MS Office and Excel
  • Ability to handle and balance cash, credit card and debit transactions

Applicant assets include:

  • Previous tour sales experience
  • Previous aviation experience
  • Geographical knowledge of the B.C.’s West Coast

To apply for this position, please email your cover letter & resume to: claudia@seairseaplanes.com

No phone calls please.

We thank all candidates for submitting their resumes, however, only those that are short listed will be contacted.