Position: Customer Service Agent Nanaimo

Position: Customer Service Agent Nanaimo2022-09-06T16:33:05-07:00

Location:  Nanaimo

Posting #:  NANCSA001

Seair Seaplanes has been in operation for over 30 years, and has 12 aircraft, providing scheduled & charter services throughout British Columbia.
We have an immediate opening for a Full Time, Permanent Customer Service Agent for our Nanaimo seaplane base. Shift is Mon to Thurs @ 10hrs/day. Some weekend coverage will be required.

Responsibilities include, but are not limited to:

– Flight reservations via telephone, email and in person
– Passenger check in, including preparing manifests and calculating aircraft weight & balance.
– Luggage/cargo handling and must be capable of lifting up to 50 pounds
– Balance & complete daily financial transaction reports
– Conduct radio communication effectively with the pilots and flight following of aircraft

We are seeking a mature and trustworthy individual that possesses strong interpersonal skills will strive to exceed our guest’s expectations.
This position is extremely busy at times and the right candidate will be a great multi-tasker and capable of remaining calm under pressure and in stressful conditions. You will be the first point of contact with a guest, whether in person or via phone, and your communication skills (both verbal and written), will be excellent. In addition, you will have experience with MS Word, Excel, Outlook and be very detail oriented.
Applicant assets include, previous aviation experience, tourism experience and geographical knowledge of the B.C.’s West Coast.


  • $19.00 per hour
  • Health & Wellness Benefits after 90 days
  • Business casual attire
  • In-house flight benefits
  • A four day work week, with full time hours

To apply:

Please email your cover letter & resume to careers@seairseaplanes.com
No phone calls please.

We thank all candidates for submitting their resumes, however, only those that are short listed will be contacted.